Support Center

Find answers to common questions or get in touch with our team.

Email Support

support@eras.gg

Response within 24-48 hours

Social Media

@eraskyle on X

Updates & announcements

Report Underage User

eras requires all users to be at least 18 years old. If you believe your child has created an account, or if you're a concerned parent, please contact us immediately. We will verify the report and, if confirmed, remove the account and process any applicable refunds.

What we need from you:

The username or email associated with the account
Your relationship to the account holder
Any relevant details to help us verify your request

Report to support@eras.gg

Quick Links

Frequently Asked Questions

Getting Started

Purchasing & Packs

Loyalty Rewards

Membership & Subscription

Creators

Account & Security

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support